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020 _a9783031022128
_9978-3-031-02212-8
024 7 _a10.1007/978-3-031-02212-8
_2doi
050 4 _aQA76.9.U83
050 4 _aQA76.9.H85
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072 7 _aCOM079010
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082 0 4 _a005.437
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100 1 _aMark, Gloria.
_eauthor.
_4aut
_4http://id.loc.gov/vocabulary/relators/aut
_984250
245 1 0 _aMultitasking in the Digital Age
_h[electronic resource] /
_cby Gloria Mark.
250 _a1st ed. 2015.
264 1 _aCham :
_bSpringer International Publishing :
_bImprint: Springer,
_c2015.
300 _aXV, 97 p.
_bonline resource.
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
347 _atext file
_bPDF
_2rda
490 1 _aSynthesis Lectures on Human-Centered Informatics,
_x1946-7699
505 0 _aAcknowledgments -- Introduction -- What is Multitasking? -- Multitasking in Information Work -- Interruptions -- Email -- Focus -- Conclusions -- References -- Author Biograohyt.
520 _aIn our digital age we can communicate, access, create, and share an abundance of information effortlessly, rapidly, and nearly ubiquitously. The consequence of having so many choices is that they compete for our attention: we continually switch our attention between different types of information while doing different types of tasks--in other words, we multitask. The activity of information workers in particular is characterized by the continual switching of attention throughout the day. In this book, empirical work is presented, based on ethnographic and sensor data collection, which reveals how multitasking affects information workers' activities, mood, and stress in real work environments. Multitasking is discussed from various perspectives: activity switching, interruptions as triggers for activity switching, email as a major source of interruptions, and the converse of distractions: focused attention. All of these factors are components of information work. This book begins by defining multitasking and describing different research approaches used in studying multitasking. It then describes how multiple factors occur to encourage multitasking in the digitally-enabled workplace: the abundance and ease of accessing information, the number of different working spheres, the workplace environment, attentional state, habit, and social norms. Empirical work is presented describing the nature of multitasking, the relationship of different types of interruptions and email with overload and stress, and patterns of attention focus. The final chapter ties these factors together and discusses challenges that information workers in our digital age face.
650 0 _aUser interfaces (Computer systems).
_911681
650 0 _aHuman-computer interaction.
_96196
650 1 4 _aUser Interfaces and Human Computer Interaction.
_931632
710 2 _aSpringerLink (Online service)
_984253
773 0 _tSpringer Nature eBook
776 0 8 _iPrinted edition:
_z9783031010842
776 0 8 _iPrinted edition:
_z9783031792465
830 0 _aSynthesis Lectures on Human-Centered Informatics,
_x1946-7699
_984254
856 4 0 _uhttps://doi.org/10.1007/978-3-031-02212-8
912 _aZDB-2-SXSC
942 _cEBK
999 _c85638
_d85638