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020 _a9783031021855
_9978-3-031-02185-5
024 7 _a10.1007/978-3-031-02185-5
_2doi
050 4 _aQA76.9.U83
050 4 _aQA76.9.H85
072 7 _aUYZ
_2bicssc
072 7 _aCOM079010
_2bisacsh
072 7 _aUYZ
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082 0 4 _a005.437
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082 0 4 _a004.019
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100 1 _aSieckenius de Souza, Clarisse.
_eauthor.
_4aut
_4http://id.loc.gov/vocabulary/relators/aut
_983326
245 1 0 _aSemiotic Engineering Methods for Scientific Research in HCI
_h[electronic resource] /
_cby Clarisse Sieckenius de Souza, Carla Faria Leitão.
250 _a1st ed. 2009.
264 1 _aCham :
_bSpringer International Publishing :
_bImprint: Springer,
_c2009.
300 _aXII, 121 p.
_bonline resource.
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
347 _atext file
_bPDF
_2rda
490 1 _aSynthesis Lectures on Human-Centered Informatics,
_x1946-7699
505 0 _aIntroduction -- Essence of Semiotic Engineering -- Semiotic Engineering Methods -- Case Study with Audacity -- Lessons Learned with Semiotic Engineering Methods -- The Near Future of Semiotic Engineering.
520 _aSemiotic engineering was originally proposed as a semiotic approach to designing user interface languages. Over the years, with research done at the Department of Informatics of the Pontifical Catholic University of Rio de Janeiro, it evolved into a semiotic theory of human-computer interaction (HCI). It views HCI as computer-mediated communication between designers and users at interaction time. The system speaks for its designers in various types of conversations specified at design time. These conversations communicate the designers' understanding of who the users are, what they know the users want or need to do, in which preferred ways, and why. The designers' message to users includes even the interactive language in which users will have to communicate back with the system in order to achieve their specific goals. Hence, the process is, in fact, one of communication about communication, or metacommunication. Semiotic engineering has two methods to evaluate the quality of metacommunication in HCI: the semiotic inspection method (SIM) and the communicability evaluation method (CEM). Up to now, they have been mainly used and discussed in technical contexts, focusing on how to detect problems and how to improve the metacommunication of specific systems. In this book, Clarisse de Souza and Carla Leitão discuss how SIM and CEM, which are both qualitative methods, can also be used in scientific contexts to generate new knowledge about HCI. The discussion goes into deep considerations about scientific methodology, calling the reader's attention to the essence of qualitative methods in research and the kinds of results they can produce. To illustrate their points, the authors present an extensive case study with a free open-source digital audio editor called Audacity. They show how the results obtained with a triangulation of SIM and CEM point at new research avenues not only for semiotic engineering and HCI but also for other areas of computer science such as softwareengineering and programming. Table of Contents: Introduction / Essence of Semiotic Engineering / Semiotic Engineering Methods / Case Study with Audacity / Lessons Learned with Semiotic Engineering Methods / The Near Future of Semiotic Engineering.
650 0 _aUser interfaces (Computer systems).
_911681
650 0 _aHuman-computer interaction.
_96196
650 1 4 _aUser Interfaces and Human Computer Interaction.
_931632
700 1 _aLeitão, Carla Faria.
_eauthor.
_4aut
_4http://id.loc.gov/vocabulary/relators/aut
_983329
710 2 _aSpringerLink (Online service)
_983332
773 0 _tSpringer Nature eBook
776 0 8 _iPrinted edition:
_z9783031010576
776 0 8 _iPrinted edition:
_z9783031033131
830 0 _aSynthesis Lectures on Human-Centered Informatics,
_x1946-7699
_983333
856 4 0 _uhttps://doi.org/10.1007/978-3-031-02185-5
912 _aZDB-2-SXSC
942 _cEBK
999 _c85487
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