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020 _a9783031022326
_9978-3-031-02232-6
024 7 _a10.1007/978-3-031-02232-6
_2doi
050 4 _aQA76.9.U83
050 4 _aQA76.9.H85
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100 1 _aHertzum, Morten.
_eauthor.
_4aut
_4http://id.loc.gov/vocabulary/relators/aut
_980559
245 1 0 _aOrganizational Implementation
_h[electronic resource] :
_bThe Design in Use of Information Systems /
_cby Morten Hertzum.
250 _a1st ed. 2021.
264 1 _aCham :
_bSpringer International Publishing :
_bImprint: Springer,
_c2021.
300 _aXIII, 109 p.
_bonline resource.
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
347 _atext file
_bPDF
_2rda
490 1 _aSynthesis Lectures on Human-Centered Informatics,
_x1946-7699
505 0 _aPreface -- Acknowledgments -- Introduction -- The Context and Rationale: Organizational Change -- Technology Adoption: Boosters and Barriers -- Implementing Information Systems: Three Phases -- Preparations: Planning the Implementation -- Going Live: The Initial, Planned Change -- Continuing Design During Use: The Long, Improvisational Process -- The Larger Picture and the Local Needs -- References -- Author Biography .
520 _aInformation systems are part and parcel of organizations. Yet, organizations often struggle to realize the benefits that motivate their introduction of these systems. To derive benefit from a new information system, it must be integrated into the structures and processes of the organization. That is, the system must be organizationally implemented. This book is about organizational implementation, which requires thorough preparations but also continues long after the system has gone live: (1) During the preparations, the implementation is planned. This phase includes specifying the effects pursued with the system, adapting the system and organization to each other, and obtaining buy-in for the planned change. (2) At go-live, the system is put to operational use and the associated organizational changes take effect. This phase is about insisting on the planned change even though go-live is normally hectic and accompanied by a productivity dip. (3) During continued use after go-live, implementation continues as design in use. This phase is long and improvisational. It includes following up on effects realization, but it is just as much about embracing the opportunities that emerge from using the system. Apart from covering the three phases of organizational implementation, the book inserts implementation in an organizational-change context and discusses barriers to implementation as well as boosters of implementation. The book concludes with an outlook to larger-scale issues beyond the implementation of one system in one organization and with an overview of the competences needed in the implementation team, which runs the organizational implementation.
650 0 _aUser interfaces (Computer systems).
_911681
650 0 _aHuman-computer interaction.
_96196
650 1 4 _aUser Interfaces and Human Computer Interaction.
_931632
710 2 _aSpringerLink (Online service)
_980560
773 0 _tSpringer Nature eBook
776 0 8 _iPrinted edition:
_z9783031002120
776 0 8 _iPrinted edition:
_z9783031011047
776 0 8 _iPrinted edition:
_z9783031033605
830 0 _aSynthesis Lectures on Human-Centered Informatics,
_x1946-7699
_980561
856 4 0 _uhttps://doi.org/10.1007/978-3-031-02232-6
912 _aZDB-2-SXSC
942 _cEBK
999 _c84983
_d84983