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001 978-1-4471-5583-6
003 DE-He213
005 20200420220225.0
007 cr nn 008mamaa
008 131126s2014 xxk| s |||| 0|eng d
020 _a9781447155836
_9978-1-4471-5583-6
024 7 _a10.1007/978-1-4471-5583-6
_2doi
050 4 _aTA177.4-185
072 7 _aTBC
_2bicssc
072 7 _aKJMV
_2bicssc
072 7 _aTEC000000
_2bisacsh
082 0 4 _a658.5
_223
100 1 _aFurterer, Sandra L.
_eauthor.
245 1 0 _aLean Six Sigma Case Studies in the Healthcare Enterprise
_h[electronic resource] /
_cby Sandra L. Furterer.
264 1 _aLondon :
_bSpringer London :
_bImprint: Springer,
_c2014.
300 _aXVIII, 390 p. 315 illus., 159 illus. in color.
_bonline resource.
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
347 _atext file
_bPDF
_2rda
505 0 _aIntroduction -- Underlying Concepts Evolving to Business Architecture -- Phase I: Enterprise Planning -- Phase II: Strategic Business Process Architecture Modeling -- Lean Six Sigma -- Conclusions.
520 _aThis book provides a detailed description of how to apply Lean Six Sigma in the health care industry, with a special emphasis on process improvement and operations management in hospitals.  The book begins with a description of the Enterprise Performance Excellence (EPE) improvement methodology developed by the author that links several methodologies including systems thinking, theory of constraints, Lean and Six Sigma to provide an enterprise-wide prioritization and value-chain view of health care. The EPE methodology helps to improve flow at the macro or value-chain level, and then identifies Lean Six Sigma detailed improvements that can further improve processes within the value-chain.  The book also provides real-world health care applications of the EPE and Lean Six Sigma methodologies that showed significant results on throughput, capacity, operational and financial performance. The Enterprise Performance Excellence methodology is described, and also the Six Sigma DMAIC (Define-Measure-Analyze-Improve-Control) problem solving approach which is used to solve problems for health care processes as they are applied to real world cases.  The case studies include a wide variety of processes and problems including:  emergency department throughput improvement; operating room turnaround; operating room organization; CT imaging diagnostic test reduction in an emergency department; linen process improvement; implementing sepsis protocols in an emergency department; critical success factors of an enterprise performance excellence program.
650 0 _aEngineering.
650 0 _aOrganization.
650 0 _aPlanning.
650 0 _aHealth administration.
650 0 _aEngineering economics.
650 0 _aEngineering economy.
650 1 4 _aEngineering.
650 2 4 _aEngineering Economics, Organization, Logistics, Marketing.
650 2 4 _aOrganization.
650 2 4 _aHealth Administration.
710 2 _aSpringerLink (Online service)
773 0 _tSpringer eBooks
776 0 8 _iPrinted edition:
_z9781447155829
856 4 0 _uhttp://dx.doi.org/10.1007/978-1-4471-5583-6
912 _aZDB-2-ENG
942 _cEBK
999 _c52133
_d52133