000 00365nam a2200133Ia 4500
008 190711s9999 xx 000 0 und d
020 _a0195689089
082 _a658.8 J41
100 _aJAUHARI,V.
245 0 _aSERVICES:MARKETING,OPERATIONS,AND MANAGEMENT
260 _aNEW DELHI
_bOxford University Press
_c2009
300 _axv+584p.,24x18Cms.
942 _cBK
_2DDC
999 _c37300
_d37300