EL-HAIK ,B. <br/><br/>
SERVICE DESIGN FOR SIX SIGMA :ROAD MAP FOR EXCELLENCE 

 - New Jersey  Wiley  2005 
 - xxi+424p.,24X15Cms. 
<br/><br/><label>ISBN: </label>0471682918 
<br/><br/><label>Dewey Class. No.: </label>658.562 E37