History of Facilities Management -- Key Drivers of Facilities Management -- Activities in Facilities Management -- Delivering Facilities Management - Strategy -- Outsourcing -- Financial Management -- Property and Estates Management -- Property Legislation and Leases -- Developing New Buildings -- Project Management -- Space Management -- Workplace and Accommodation Management -- Procurement -- Contracts and Contract Management -- Legislation -- Legislation Affecting Facilities Management Activities -- Fire Safety and Legislation -- Electrical Supplies and Electrical Safety -- Accessibility and Inclusive Built Environments -- First Aid at Work -- Asbestos -- Water Supplies and Water Safety -- Construction (Design and Management) Regulations -- Business Continuity -- Maintenance - Definitions and Strategies -- Mechanical and Electrical Systems and Their Maintenance -- Information and Communications Technology -- Grounds and External Areas -- Fabric Maintenance -- Energy Management -- Front of House -- Housekeeping and Cleaning Services -- Security Management -- Customer and Stakeholder Relations -- Waste Management -- Catering and Hospitality Services -- Quality Management -- Document Management Services -- Sustainability and Environmental Issues -- Management of the Facilities Management Function.

Includes bibliographical references and index.

"Facilities management continues to expand and develop in terms of the volume and diversity of commercial activity. Where once it was seen as a relatively low-level cost centre in many organisations, it is gaining recognition as a significant influence upon organisational success. In meeting the organisational needs, the facilities manager will face a range of complex and often challenging tasks, sometimes concerned with a single business premises, often across an entire property portfolio"-- Provided by publisher.

Description based on online resource; title from digital title page (viewed on February 26, 2021).

Wiley Frontlist Obook All English 2020