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Service Research and Innovation [electronic resource] : Third Australian Symposium, ASSRI 2013, Sydney, NSW, Australia, November 27-29, 2013, Revised Selected Papers / edited by Joseph G. Davis, Haluk Demirkan, Hamid R. Motahari-Nezhad.

Contributor(s): Davis, Joseph G [editor.] | Demirkan, Haluk [editor.] | Motahari-Nezhad, Hamid R [editor.] | SpringerLink (Online service).
Material type: materialTypeLabelBookSeries: Lecture Notes in Business Information Processing: 177Publisher: Cham : Springer International Publishing : Imprint: Springer, 2014Description: XI, 117 p. 29 illus. online resource.Content type: text Media type: computer Carrier type: online resourceISBN: 9783319079509.Subject(s): Business | Information technology | Business -- Data processing | Application software | Management information systems | Computer science | Business and Management | IT in Business | Information Systems Applications (incl. Internet) | Computer Appl. in Administrative Data Processing | Management of Computing and Information SystemsAdditional physical formats: Printed edition:: No titleDDC classification: 650 | 658.05 Online resources: Click here to access online
Contents:
An RDR-Based Approach for Event Data Analysis -- Effective Governance During SOA Lifecycle - Theory and Practice -- Understanding a Transformation Process from Product-Centric to Customer-Centric Services in a Financial Institution - A Work System Perspective -- An Integrative Design Framework for New Service Development -- Smart CloudBench - Test Drive the Cloud Before You Buy -- A Six Cell Services Comparison Model for Healthcare -- Decisions, Models and Opportunities in Cloud Computing Economics: A Review of Research on Pricing and Markets -- Normative Requirements for Business Process Compliance.
In: Springer eBooksSummary: This book constitutes the thoroughly refereed proceedings of the Third Australian Symposium on Service Research and Innovation, ASSRI 2013, held in Sydney, NSW, Australia, in November 2013. Overall, eight research papers were carefully reviewed and selected from 18 submissions. They are multidisciplinary in scope and cover strategic, organizational, and technological dimensions, ranging from purely conceptual to concrete implementations and testing of service-related technological platforms. Taken together, these papers provide a snapshot of the critical concerns and developments in service-related research and cover some of the key areas of research focus.
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An RDR-Based Approach for Event Data Analysis -- Effective Governance During SOA Lifecycle - Theory and Practice -- Understanding a Transformation Process from Product-Centric to Customer-Centric Services in a Financial Institution - A Work System Perspective -- An Integrative Design Framework for New Service Development -- Smart CloudBench - Test Drive the Cloud Before You Buy -- A Six Cell Services Comparison Model for Healthcare -- Decisions, Models and Opportunities in Cloud Computing Economics: A Review of Research on Pricing and Markets -- Normative Requirements for Business Process Compliance.

This book constitutes the thoroughly refereed proceedings of the Third Australian Symposium on Service Research and Innovation, ASSRI 2013, held in Sydney, NSW, Australia, in November 2013. Overall, eight research papers were carefully reviewed and selected from 18 submissions. They are multidisciplinary in scope and cover strategic, organizational, and technological dimensions, ranging from purely conceptual to concrete implementations and testing of service-related technological platforms. Taken together, these papers provide a snapshot of the critical concerns and developments in service-related research and cover some of the key areas of research focus.

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