GLYNN, W.J.
UNDERSTANDING SERVICES MANAGEMENT:INTEGRATING MARKETING,ORGANISATIONAL BEHAVIOUR - NEW DELHI PHI-Learning 2007 - xxvi+475p.,23x18cms
8120329355
658.8 G567
UNDERSTANDING SERVICES MANAGEMENT:INTEGRATING MARKETING,ORGANISATIONAL BEHAVIOUR - NEW DELHI PHI-Learning 2007 - xxvi+475p.,23x18cms
8120329355
658.8 G567